Reports

Client Application Version

Client console application versions connected to server

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Operators Online

Operators currently logged into console

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Operator Login/Logout History

Operators

ACO Clients Operators

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General Reports

Report TitleDescription
Performance ReportTeam Performance summary report, Can be filtered by operator, hour, day, week or month
Calls Data ExportDownload a CSV data export of calls information.
Traffic Analysis ReportCall traffic aggregated report
Summary Calls by Operator ReportSummary of each call that is dialed and received by the user
Summary Calls By Number ReportInformation about all the numbers that are dialed by an inside or outside caller.